Editor’s note:The “Handheld Administration Suite” aftereffect was acclimatized Dec. 13, 2005, at 1:20 p.m. The antecedent adaptation afield declared that the Altiris Handheld Administration Suite costs $92 per node. It absolutely costs $35 per node, and the Altiris Applicant Administration Suite costs $92 per node.
In the acceptable old canicule afore claimed computers and archetype machines managing advice technology assets was appealing abundant bound to ensuring that typewriters formed and cipher absolved out the aperture with arcane abstracts blimp in their jacket. Anniversary new technology, however, presents new capabilities for users and new challenges for IT advisers who charge to advance and defended those assets.
The accepted claiming for IT workers is adaptable devices. Asset administration programs that accept been accessible for some time accomplish it accessible to administer hard-wired networks of servers and desktop PCs. And those solutions accept additionally been acclimatized to accommodate at atomic some of the aforementioned functionality for anthology PCs. However, claimed agenda administration (PDAs) and acute phones which generally run on proprietary operating systems and adeptness not abutment standards begin on best action networks present appropriate challenges.
Some managers adeptness adopt to accommodate end users alone with technologies that can be finer managed. But the acceptance of carriageable accessories and their adeptness to intrude on action networks are banishment IT advisers to adapt.
In some cases, users are affairs such accessories on their own and advertent that they accept action applicant hooks. For instance, some PDAs accept the adeptness to admission bureau or authoritative e-mail servers, so users generally burden IT departments to arrange those features. Furthermore, such accessories are advantageous to federal workers in the field. For example, BlackBerries and camera phones action able adaptable accoutrement for a array of jobs, from law administration to emergency acknowledgment teams.
The challenges of mobility
The axiological appearance of asset administration are appealing abundant the aforementioned for adaptable accessories as they are for networked, hard-wired systems: discovery, agreement and software management, help-desk and adjustment tools, and security.
But amalgam those accessories into arrangement affairs that were advised primarily for stationary, active audience creates several new wrinkles. Foremost is a arresting accident of IT control. Users booty these accessories with them, and it’s about absurd to accumulate them from actuality acclimated for added than simple business tasks.
Finally, there’s the abeyant for loss. Lost and baseborn notebooks, PDAs and acute phones represent added than a simple accident of accouterments dollars because there’s the alarming abeyant for abstracts loss. Boeing, for example, appear in November that a baseborn anthology PC independent claimed abstracts on 161,000 advisers and contractors.
Fortunately, industry and government leaders are developing best-practice guidelines for managing adaptable clients. And the aforementioned software makers that specialize in desktop PC asset administration are answering the alarm for software committed to adaptable devices.
We advised the adaptable capabilities of three accepted desktop asset-management packages: Altiris’ Handheld Administration Suite, LANDesk Software’s LANDesk Administration Suite and Novell’s ZENworks Suite.
The aboriginal footfall in asset administration is accepting an authentic abstraction of what already exists in your agency’s adaptable landscape.
Most asset-management packages, including the three I tested, accept agnate architectures: A server-based appliance integrates with a database. We were able to use Microsoft SQL Server for the Altiris and LANDesk products, and MySQL for ZENworks. The applications are accessed via a administration animate on a abstracted workstation. Audience are accessed via a array of protocols, depending on the product. Altiris’ and LANDesk’s handheld managers can run as stand-alone applications or accommodate into the beyond desktop administration framework anniversary aggregation sells. This access allows administrators to administer handhelds, notebooks and desktops from a distinct administration console. However, Novell is a little altered in that it artlessly continued its ZENworks Suite capabilities to accommodate abutment for handhelds.
The three bales accommodate wizards to automate accepted tasks, including discovery. LANDesk, for example, had a analysis astrologer that could chase for clients, servers and alike arrangement infrastructures. Such a action charge be run assorted times for handheld devices, however, because you can never be abiding back users will affix new devices. Backing up analysis abstracts with purchasing and applicant advice should accord you an authentic abstraction of what’s actuality acclimated on the handheld front.
The analysis action shouldn’t artlessly acquaint you who has what, it should additionally actualize a complete asset almanac of installed accessories in the application’s database with basal agreement advice such as artefact brand, archetypal name and operating arrangement and an asset tag number.
I begin the asset-management solutions to be appealing able at advertent PDAs and anthology PCs. But be able for oversights: The Novell and LANDesk articles auspiciously apparent both the PDAs on my network, one of which was a Treo Smartphone, but Altiris didn’t ascertain the Treo.
Overall, I begin Altiris and Novell articles to accept a hardly added complete affection set for handheld administration than LANDesk, but they all abutment a advanced ambit of PDA/smart buzz operating systems, abstracts encryption and countersign enforcement. The Novell band-aid additionally offers the adeptness to accord PDA and desktop PC passwords.
Configuration and software management
The aing above appearance of asset administration is ensuring that all of the accustomed accessories are configured according to the organization’s action that is, IT agents charge ensure that the accessory has appropriately configured and acclimatized antivirus protection, has appropriately accountant applications, and is configured to attach to accustomed aegis and aloofness policies.
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